FAQ

Who is Yapi Kredi Bank Deutschland?

Yapi Kredi Bank Deutschland is a wholly owned subsidiary of Yapı ve Kredi Bankası A.Ş., which was founded in Turkey in 1944. With more than 15,000 employees and over 780 branches (as of 2023), it is one of the largest private banks in Turkey.

How safe are my deposits with Yapi Kredi Bank Deutschland?

Yapi Kredi Bank Deutschland is part of the statutory deposit guarantee scheme (Entschädigungseinrichtung deutscher Banken GmbH - EdB), which protects deposits up to an amount of EUR 100.000,00 In addition, Yapi Kredi Bank Deutschland participates in the voluntary deposit protection fund within the Association of German Banks (Einlagensicherungsfonds - ESF), which goes far beyond the legally guaranteed compensation claim: currently up to 5 million Euros per private individual (2024).

Is the interest rate guaranteed?

If you take out a fixed-term deposit with Yapi Kredi Bank Deutschland, your interest is guaranteed from the first to the last day.

For call money accounts, Yapi Kredi Bank Deutschland reserves the right to adjust the interest rate depending on the current market situation and its own business strategy.

In any case, you will be informed 14 days in advance before an interest rate change comes into effect.

Where can I find branches/ATMs of Yapi Kredi Bank Deutschland?

Yapi Kredi Bank Deutschland GmbH & Co. OHG is a digital bank and does not have a branch network or operate ATMs. You can only reach us via our mobile app or online at www.yapikredi.de.

I have further questions - how can I contact you?

If you require any further information, feel free to contact us via ‘info@yapikredi.de’.

For urgent inquiries, you may reach us Monday to Friday between 10am and 3pm under +49 69 5095465 65.

Is it possible to access my account held in Türkiye via Yapi Kredi Bank Germany?

Unfortunately, it is not possible to access an account held with Yapı Kredi Bankası A.Ş in Türkiye via our German bank. If you have any question or need additional support regarding accounts held abroad, please contact the respective branch.